I got State Farm auto insurance a year and half ago-I was with Progressive for 9 years before that. I wanted a "local" office where I could talk to someone face to face. Well I had a minor accident and the agent said it should be no problem to get taken care of after paying my deductible. But then said if your repairs come to over 1000 dollars, we will be charging an accident surcharge.
I went home and was bothered by that all day/night. I had a claim with Progressive and never got charged extra charges and my premium never went up either. I don't understand-is this a normal deal? To charge more money and add extra charges-I thought State Farm was one of the best out there.
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